24x7 Support

24x7 Support

Direct customer remote support services provided by our centre in India

Welcome to Inventum Support


Create New Support Account

New customers are requested to register for our online helpdesk. Remote support is the primary channel of assistance.
Register to Support

Submit a Support Ticket

Existing customers can report issues, ask questions or seek any other assistance by registering a ticket with our helpdesk.

New Ticket

Chat Now

Start chatting with our 24x7 support staff right away. No prior registration is required although one may be necessary later.

Global Support Centre

Located in NOIDA, India, Inventum provides 24x7 remote support to our global customer base from this central facility. The same facility also houses our core engineering team which is easily accessible to our support agents. This proximity of support and engineering helps Inventum better address customer escalations and provide faster turn around times.

Inventum also offers managed services for select customers from the NOIDA location.




Return to Factory

Customers advised to RMA equipment are required to fill out the Return Material Advise and post approval send the material to the NOIDA facility. Non Indian customers are required to seek import clearances before making RMA shipments to Inventum.

NOIDA RMA Address

Attention: Finance Department / RMA Division
Inventum Technologies Pvt. Ltd.
C-70, Hosiery Complex, Phase II Extension,
Noida 201305, India