Guest Wi-Fi is the top most amenity in the hospitality industry
If you do not offer reliable and fast Internet access in your facility, your guests may not return to your facility. Guests want reliable High Speed Internet Access (HSIA) connectivity in guest rooms regardless of whether they pay or not.
When guests come back to their rooms, they all want to check e-mail, surf the Web and watch Over The Top (OTT) content. This may cause a bottleneck for the entire network, which result in a huge increase in complaints. Hotel management has to make sure that guests receive a stable Internet connection at all times.
Securely allowing your guests & visitors to use Internet access is a challenge. Guests want flexible way to login instead of filling up long user details. Can your guests login to Wi-Fi by their social media profile?
Bandwidth & Policy Management
Control bandwidth utilization and enforce fair usage and access policies. Some guests consuming all the bandwidth? Internet blackout during prime time? Location based access restrictions for guests and other similar policy controls are some of the controls that hotel/resort/restaurant need.
Complying with local laws and ensuring objectionable content is blocked is a key requirement of hotel/resort/restaurant networks. There are today thousands of websites linked with terror networks and cybercrime which may adversely impact the hotel/resort/restaurant reputation.
Hotels/Resorts/Restaurants are required personalized Powerful convergent postpaid billing & invoicing system to handle hundreds of guests and visitors to allows easy charges, packages, invoice formats.
Electronically deliver recharge or top-up cards (PIN/OTP) with real-time charging services such as limited data plans, one-time use services and chargeable Wi-Fi hotspots.
Self-service tools to allow users to check their network activity, view usage, pay bills and change network passwords is crucial to running any public Internet hotspot service on facility.
Hotel/Resort often offer paid high speed broadband services to on facility events, conferences and functions. Managing the recurrent billing and collection of such services is a key challenge to monetization of Wi-Fi services.
With growing security concerns, most hotel/resort/restaurant are looking for ways to track the network activity of Wi-Fi users. Having logs to investigate cybercrimes is critical for any public hotspot.
MSG All-in-One Solution
Inventum's MSG gateways offer a comprehensive single-stop guest Wi-Fi solution for venues like hotels, resorts and restaurants. The all-in-one appliance combines the functions of a router, firewall, NAC, user directory & more in a ready-to-deploy solution. Administrators can directly connect WAN & LAN links to the appliance for end-to-end operations & management of their Wi-Fi networks. We also offer integration with PMS systems to make the guest Wi-Fi experience seamless and hassle-free.
The MSG appliance combines a hotspot network controller with a customer management software, providing a complete solution to launch Wi-Fi services. Hotels/Resorts/Restaurants simply need to add Wi-Fi Access Points and an Internet connection to the MSG to provide Wi-Fi services to their valuable guests.
Flexible Guest Sign-Up
The MSG offers a built in portal and self-care system. All new guests are redirected to a login page where they can first register using forms or a simple mobile number with OTP verification code.
Prepay PIN, scratch card, Internet plan purchase using credit card or roaming from aggregators such as iPass are all supported. Returning guests are seamlessly recognised with zero touch access.
Seamless Wi-Fi for Guests
Most of the guests review the rating for the Wi-Fi service before booking. Guests are demanding stronger signal, greater speed and more bandwidth. The MSG enabling secure seamless internet connectivity across your hotel/resort/restaurant. Furthermore, the hotel can also use this as a marketing and differentiation tool.
MSG supports leading PMS systems for seamless access for in-room guests using room number and guest name. Free or upgraded speed plans can be offered against payment to both guests and hotel visitors.
Reuse the same network to simultaneously cater for conventions, retail spaces, staff users and even controlled access to vendors.
- All-in-one appliance to create a multi-use Hotel network
- Router & NAS
- SSO with Microsoft™ Windows® Active Directory
- Works with any brand of Wi-Fi access point (AP)
- Many ways to register users and provide access
- Day pass for conferences & visitors
- Hourly plans with bandwidth & download limits
- Postpaid Billing & Invoicing
- Prepay charging system with OTP & vouchers
- Customer Database & CRM
- Dashboard for users to check their usage, pay and recharge
- Filter out objectionable content by specifying categories such as adult material
- Investigate online fraud & e-fraud by keeping lawful logs
- Support up to 15,000 concurrent guest
Cloud Managed Wireless Access Points
Total coverage, maximum performance and easy management from the cloud
- 100% cloud hosted centralized Wi-Fi management
- Flawless Wi-Fi service
- Simultaneous Dual-Band
- 2x2 Multi-User MIMO
- 802.11ac Wave 2 Technology
- Supports 200+ Concurrent Users
- Traffic Reporting & Analytics
UNIFY™ Live, zero capex cloud solution for Hotels/Resorts/Restaurant
Hotels/Resorts/Restaurant can also consider our zero capex cloud solution to get started immediately. The offering includes virtual routers as part of the subscription allowing any server (PC) on facility to be used as a gateway router for the hotspot(s). All other elements are managed via the UNIFY™ Cloud platform with no additional on-site hardware required. All you need are Wi-Fi access points to get started!Know more